Virtual Tech & Shopify Website Support -Per Shopify Store

Video/telephone remote English speaking Shopify Expert Support

Don't panic! Most websites and computers require technical assistance. Website modifications, Windows updates, as well as other Shopify website maintenance, are required regularly. I can either walk you through the challenges with Shopify Expert Support and provide solutions through my extensive knowledge of the platform (hourly), or I can do it for you while you get your beauty sleep (monthly subscription). Don't worry about the IT issues; I'll take care of them all while you focus on making sales!

INCLUDES everything you need for Shopify business support

• Email/telephone/video chat support
  
• Email set up
  
• Shopify tech support
• Shopify product additions & removals
  
• Shopify product pricing adjustments
• Shopify troubleshooting
  
• Shopify APP support and monitoring
• Shopify Theme updates
• Shopify design changes-including homepage header slider/promotions
  
• Computer(s)-update, cleaning & maintenance- PCs only

SAVE % OFF WITH A SUBSCRIPTION! + Free Antivirus

INCLUDED WITH A MONTHLY SUBSCRIPTION PER SHOPIFY STORE

• The list above
• Subscription to AvastOne (comprehensive antivirus) for up to 2 PC/MAC computers
• Google console website monitoring
• Shopify store speed monitoring
• 1 Shopify business email campaign per month for marketing
• Graphic design for any printed material to support your business
• Unattended remote computer support 1-2 computer(s)-update, cleaning & deep maintenance-Windows PCs (serviced once monthly)
  
• Business consultation to increase sales

Required APPs: Matrixify, Shopify Email, WhatsAPP, 

What is NOT INCLUDED in this service/subscriptions-these type of projects require a separate quote

• Mass product image edits-cropping, colour correction, white backgrounds, resizing, watermark removal
  
• AI generated images
  
• Product description copy writing
• SEO (search engine optimization)
• Cart functions that require custom liquid coding
• Server scripting
• 3rd party sales channel support: Google Ads, Meta, Pinterest etc.

BILLING

Hourly Services
Billed based on a custom quote and scheduled by appointment with a minimum of 48 hours' notice.

Monthly Service Subscriptions
Build trust with a long-term working relationship between myself and your business as your dedicated Shopify Expert through flexible, month-to-month services invoiced on the 26th for the upcoming month. Enjoy prompt communication during business hours (Monday–Friday, 10:00 AM–6:00 PM EST), with responses typically within a few hours and priority given to emergencies. New clients complete a business intake form and if requested, a legal month-to-month contract (including partnership data privacy agreement) to be be signed, with no long-term commitment.