Shopify Sells With ChatGPT: The Future of AI-Powered Shopping Is Here

by Mathew Lester October 7, 2025

In a groundbreaking move, Shopify has partnered with OpenAI to bring product discovery and purchasing directly into the ChatGPT experience. This integration marks a major shift in how consumers interact with eCommerce—and how Shopify merchants can reach new customers.

What This Means for Shopify Merchants

Soon, when someone asks ChatGPT for product recommendations, the AI will be able to instantly access inventory from Shopify stores and present products for purchase—without redirecting users to another website.

That’s right: no links, no friction, no extra steps. Customers will be able to browse, select, and buy products directly within the ChatGPT interface. Once a sale is made, the order will flow seamlessly into the merchant’s Shopify dashboard, just like any other transaction.

Why This Is a Game-Changer

Massive Exposure: Shopify merchants will have their products discoverable by hundreds of millions of ChatGPT users.
Frictionless Shopping: Customers won’t need to leave the chat to complete a purchase.
AI-Driven Discovery: ChatGPT can tailor product suggestions based on user preferences, context, and conversation history.
Seamless Integration: No extra setup required—Shopify handles the backend, and merchants continue using their existing workflows.

How It Works

When a user asks ChatGPT something like:

“What’s a good backpack for travel?”

ChatGPT will be able to pull real-time product data from Shopify merchants, show options, and allow the user to purchase directly in the chat. The AI understands product formats, descriptions, and inventory—making it a powerful new sales channel.

What Merchants Should Do Now

If you're a Shopify merchant, this is the time to:

Optimize your product listings (titles, descriptions, tags) for AI readability.
Ensure inventory is up to date so ChatGPT can access accurate data.
Prepare for increased visibility and potential sales from this new channel.

Matthew's Final Thoughts

This partnership between Shopify and OpenAI is more than just a tech integration—it’s a glimpse into the future of commerce. As consumers increasingly turn to AI for recommendations, support, and decision-making, being part of that conversation is essential. Get ready for higher sales with A.I.!

Shopify merchants now have a direct line into the AI-powered shopping experience. The future is conversational, and it’s already here.

Let me help you join the future. Together, we’ll build a digital presence that reflects your brand, reaches new customers, and drives real growth.

Not on the Shopify Platform yet? As a Shopify Partner I can offer:
a Shopify website trial plan for FREE, then enjoy 3 months for $1 (click for details)

ChatGPT AI Sells Shopify Inventory For You

About the Author

Matthew Lester (Mathew/Mateo) is an accomplished 9+ year eCommerce professional specializing in Shopify store management, digital marketing, and design. Offers end-to-end support including SEO, UX optimization, analytics, app integration, and technical troubleshooting. Known for driving traffic and improving conversions. Also skilled in graphic design, photography, and business consulting such as AI Sells Shopify Inventory For You.

Matthew Lester Website Design
Shopify/SEO Expert & Graphic Designer
"Building you a better website."

UPDATE: 2026-01-13

If you are one of my clients, I will review everything once it is implemented on 26 January. I will let you know if there are any fees associated with including your site in AI-driven sales. They have not mentioned any charges until now, but it would make sense if they are generating sales. I will keep you updated after implementation and will proceed with your confirmation, along with any revised terms that involve a cost.

sent from Shopify...

Starting January 26, your products will begin to be available to purchase directly in AI channels like Google AI Mode, ChatGPT, and Microsoft Copilot, through Agentic Storefronts.

How Agentic Storefronts work

Shopify will syndicate and surface your products in participating AI channels, making them instantly available for purchase directly in their experience. Orders will be processed through your store’s checkout on Shopify and flow directly into your admin. You remain the merchant of record with full ownership of the customer relationship.

What you can do to prepare

Review the Agentic Storefronts Supplemental Terms of Service

Add details about your brand, policies and FAQs with Shopify’s Knowledge Base App

Use Default Listing to fine-tune how Shopify understands your product data. If you use Shopify’s Combined Listings or metafields for custom grouping logic of products, Default Listing lets you map how products should similarly be grouped on Agentic Storefronts. You can learn more about optimizing your product data for AI channels in our Help Center.

You’re in control

Agentic Storefronts will be automatically enabled in your store. You can turn off individual channels at any time in your admin settings, and you control which products are available for purchase in those channels. If a fee is charged by the channel, you must opt-in to continue selling after a free trial period has ended.

Please note: There are limitations of supported product configurations and checkout customizations across Agentic Storefronts. Eligibility requirements may differ by Agentic Storefront. Refer to our Help Center for more details.

Read more about Agentic Storefronts in our newsroom.

Best,
Shopify